​CLAW 2019 – The Crisis Management Workshop for the GÉANT Community

Following the success of the first two annual Crisis Management Workshops for the community, GÉANT announces the third edition of CLAW, which will take place PSNC in Poznan, Poland on 6-7 November 2019. After seeing its number of participants grow year on year, CLAW, which stems from an idea generated by the GÉANT Community Programme, has become an unmissable appointment for the international R&E community.

If you want your NREN to join CLAW, please send representatives from your Communications, NOC, CSIRT and Information Security Management teams. Together, we will experience a crisis situation, exchange knowledge and best practices and work on skills to deal with such scenarios successfully.


Programme – Wednesday, 6-7 November


09.00 – 09.30
Morning Coffee
09.30 – 09.45
09.45 – 10.15
Keynote: Real Life Crisis: Network Outage During 9/11, Anna Wilson (HEAnet) 
10.15 – 10.45
Talk: Crisis Management at NRENs
10.45 – 11.00
111.00 – 12.30


Internal communication during crisis

In this training, Frederike Everts and Mark Burchartz (FEV International Coaching) will train you in one of the trickiest elements of crisis management: how to communicate and collaborate well within your organisation during a crisis.

Leadership during crisis  
In this training, Marthe Huibers (Trimension) will help you understand what it takes to be a good leader during a crisis. Through discussions and exercises, you will find out how management styles can change during a crisis and how to make sure you coordinate the crisis well.

Fixing the problem does not solve it: what to focus on during a crisis
In this training, Wouter Beijersbergen van Henegouwen (Trimension) will make sure you know how to prioritise your tasks and be sure of your role when a crisis is going on.

12.30 – 13.30
13.30 – 15.00
15.00 – 15.30
15.30- 16.00
Talk: Working Together During Crisis
16.00 – 16.30
​Presentations: Crisis Exercises at NRENs
16.30 – 17.30
​Tour through PSNC
20.00 -23.00
​Working Dinner
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